HBO Max is one of the most popular streaming services on the internet right now, but sadly, like several other streaming services, it is not fully hack-proof. The more popular it gets, the more a hacker might want access.
So, was your HBO Max account hacked? If you think you have a hacked HBO Max account, then don’t panic, as there are still ways to secure your account or regain access to it if you are no longer logged on.
Simply follow this step-by-step guide, and you can keep streaming your favorite movies and TV shows with no worries.
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HBO Max is an American subscription video streaming service created by WarnerMedia Entertainment. With an HBO Max account, you can watch Blockbuster movies, watch shows and documentaries from top digital content producers such as Warner Bros, Cartoon Network, Adult Swim, DC Entertainment, Turner classic movies, and of course, HBO.
Watch over 13,000 hours of excellent content on the HBO Max app on the HBO Max website on your favorite browser. You can even watch new Max originals, including The Sopranos and Euphoria, found only on HBO Max.
With an HBO Max Premium account, you can watch HBO Max offline in the HBO Max app, meaning you really can take HBO Max wherever you go. Premium accounts can also stream in 4k UHD on available content, meaning you can create the perfect home cinema experience.
With the HBO Max Premium account, get all of these great perks completely ad-free. And because not everyone can afford Premium accounts, why not sign up for the slightly cheaper ad-supported version of HBO Max and get access to unlimited online content?
There is so much content on HBO Max so it can be hard to decide what to watch once you have an account. So here are some of our suggestions.
Movies and shows that are currently popular on HBO Max include the new drama series featuring Matt Smith called House of the Dragon, a new movie Elvis, old popular series such as Ricky and Morty and Game of Thrones, and films Dear Evan Hansen and Dune.
If you want high-quality movies then check out some of the oscar winning content such as Lord of the Rings: Return of the Kings, The Life of Pi, West Side Story, The Joker, Little Miss Sunshine and A Street Car Named Desire.
Or if romance is more your thing then choose from films such as The Perks of Being a Wallflower, The Fault in Our Stars, When Harry Met Sally or The Notebook.
Don’t want to think? Then try some reality TV including The Bachelor, Fboy Island, The Great Pottery Throwdown and Sweet Life Los Angeles.
As you can see there is a huge range of content and plenty for everyone.
There is a number of reasons why someone might have hacked your account. It may simply be because someone wants an HBO Max Premium account, but more likely is that the accounts, or your login credentials such as your username and password, are sold online.
If your login information is the same on multiple accounts they might use them to target and log in to other accounts. Whatever the reason, it is definitely better that you avoid being hacked if possible!
Do you have a sneaky suspicion that you might have a hacked HBO Max account? Well, sadly, HBO Max, like several other streaming services, is not fully hack-proof, and its increasing popularity has meant more people facing hacker-related issues.
But how do you tell if you have a hacked account?
If your watch history seems unusual or there are things on there that you don’t remember watching, this could be an indication that you have a hacker. However, let’s be real, we don’t always remember exactly what we watched when we are really tired, so this isn’t an entirely reliable way to determine if you have been hacked.
On top of that, often, hackers do not hack your account to watch content; rather, they sell accounts, login credentials or other information on the dark web.
Perhaps a better way to see if you have been hacked is to check the connected devices and logged-in devices. To do this:
Open HBO Max on your favorite web or mobile browser;
Log in and then click the profile icon in the top right corner of the screen;
Select manage devices, and you will see which devices are logged in or connected to your account;
If you notice an unknown device has access to your HBO Max account, then it is likely that you have been hacked. Make sure to double-check that other users on your account have not logged in using a VPN because this might show up!
So now that you know you have a hacked HBO Max account, how can you secure your account?
First and foremost, your should sign out of your HBO Max account on all connected devices. This way, your hacker will not be logged in to your HBO Max account. To sign out of all your devices on the HBO Max app or website:
Open HBO Max and log in;
Click the profile icon in the top right corner of the screen;
Tap settings and then manage devices;
Select sign-out on all devices.
It can take up to four hours for HBO Max to sign you out on all of your devices.
Once you have signed out on all your various devices, it is important to change your password. That way, if the hacker knows your login credentials, they cannot sign straight back in.
To change your HBO Max password on the HBO Max app:
Open the HBO app;
Click your profile icon and then settings;
Tap account in the menu;
Click edit and fill in the same password that you used to sign in;
Choose update HBO Max password;
Create a new stronger password, then enter the same password again;
Make sure to inform other authorized users on your account that you have changed the password on your HBO Max account.
If you want to change your password on your internet browser:
Enter your current username and password on the HBO Max login page;
Click the profile icon and then account;
Go to edit and enter your current password;
Create your new password and click save.
Sometimes hackers have found your HBO Max through hacking other related accounts such as your e-mail address. Therefore it is important to change your password on associated accounts. Make sure never to use the same password on multiple different accounts.
Sometimes if you have a hacked HBO Max account, the hacker will have already changed your password so that you cannot get back into your account. If this is the case, you will need to reset your password. To do this:
Open the HBO Max login page;
Select the forgot password option;
You will be asked to enter your e-mail address;
HBO Max will send a reset password email to your account;
Open the reset password email, and if you cannot find the reset email check your spam or junk mail;
Follow the link and create your new password.
When creating a new password, there are some important things to remember:
Use letters, numbers and symbols in your passwords;
Do not follow obvious keyboard patterns;
Use a different password for every account and use a password manager if this gets hard to remember;
Change your passwords regularly.
If your account has been stolen and the username, password and associated email address have been changed, there is still the chance to regain access to your account.
You will need to contact the HBO Max support team. Make sure you have information such as your payment details and other evidence proving that you are the account holder.
With this information they can sometimes recover your account so that you do not lose your watch history. It is possible that your payment details or account have already been deleted, in which case they cannot recover it.
If your account cannot be recovered, then the only thing you can do is cancel your payments and create a new account.
Although you cannot always avoid being hacked there are some steps you can take to protect yourself.
Always enable two factor authentication where possible, that way hackers need access to both your username and passwords as well as the phone number, app or account that authenticates it.
If you receive a phishing email do not follow any links in it. You can usually check the email address, often these email addresses are either unprofessional looking or have slight spelling mistakes.
Only use your username and passwords on official websites. Do not fill it in on unknown or dubious forms.
Only log into accounts from your own devices where possible. If you have to use a public device make sure to erase your credentials from the cookies and memory.
Review your app permissions when logging in to a new account.
Do not share your password with too many people and make sure you only share it with very trusted people. You never know who they might share the password with.
HBO Max offers two subscription levels. There is the level with ads and the ad free tier.
Both allow users to simultaneously stream on up to three devices at once time. They also both allow users to access unlimited, on-demand content from their entire library of over 13,000 hours of content.
The ad supported level costs $9.99 per month and $99.99 per year, which lets you save 16% on the monthly costs. This has limited adverts on all content.
The ad-free tier costs $14.99 per month and $149.99 per year. This allows you to download content and watch it on the go, stream in 4K UHD and has absolutely no ads. If you want to stream outside of the US (if you have a US based account) then you can only do so using the ad-free plan.
HBO Max does not offer student discounts.
Want to switch your HBO Max plan? That is easily done.
Check who you are billed through. You could be billed through multiple providers such as Warner Media, Amazon, Itunes and the Apple appstore, Google Play, Roku, Samsung or Xfinity. If you are billed through any of these you will need to change your plan through them.
If you are billed directly through HBO Max then to change your plan on your laptop:
Open HBO Max in your browser and log in to your account;
Click on your profile icon in the upper right corner of the screen;
Scroll down until you find subscriptions;
Select manage subscriptions and the switch plans;
Choose the plan you would like to switch to and press confirm.
You will get an email notification that you plan has been switched.
To switch plans on your mobile device, phone or tablet:
Open the HBO app and log in if you are not already;
Tap your profile in the upper right corner;
Tap the gear icon to go to your settings;
Scroll down to subscription and then tap manage subscriptions;
Tap switch plan and choose your new plan;
Confirm the change.
You will receive an email confirming the change and can get started streaming on your new plan.
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Share your account using Together Price and take all the stress out of sharing an account.
Together Price is an online platform that helps you meet and share accounts with other users. We do all the hard work including arranging payments, connecting users, keeping you safe and reading the terms and conditions so you don’t have to.
And you can share more than just HBO Max. Save money by sharing all your favourite subscription service accounts such as Netflix, Apple Music, Hulu, Disney Plus, Tidal, Scribd, Crunchyroll, Amazon Prime, Steam, Curiosity Stream and many many more.
In fact, if you can’t decide which streaming service you want to use, using Together Price you can sign up for multiple, all for the same price as one full-price service.
Together Price cares about your safety which is why we offer a huge range of security features such as:
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The only thing you have to decide first is whether to become an Admin or a Joiner.
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Sign up for an account on the paid subscription service you wish to share;
Sign up for a Together Price account on the website or log in using your username and password;
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Money will be paid into your Together Price wallet and you can withdraw this to your bank account.
If someone drops out or doesn’t pay you on time then Together Price will make sure they are replaced so that you be confident in sharing your subscription.
As a Joiner, you will join existing subscriber accounts. To do this:
Sign up to Together Price or log in to your account;
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You will be asked to pay a small fee (less than $1) to Together Price in order to access the service.
If you are worried that you have a hacked HBO Max account, it can be quite scary. But using the above steps, you can secure and save your hacked HBO Max account. Remember, if in doubt you can always contact the HBO Max customer service team for support.
Now you’ve saved your HBO Max account, why not save some money on it too?
With Together Price, you can save more than 66% on your HBO Max subscription and Premium accounts on many other online digital streaming services.
Why would you pay more when you can get Premium accounts on HBO Max for less?